Cerberus Helpdesk – Cerberus Helpdesk is a web based email management software created using PHP and MySQL. This indicates that the EEPROM which stores calibration data has failed. Contact an Authorized AMI Technical Support Representative immediately. American Magnetics, Inc. Flint Rd Oak Ridge, TN, USA Phone: Monday – Thursday a.m. – p.m. (-5 GMT) Friday a.m.

Author: Bakree Mazuzilkree
Country: Jamaica
Language: English (Spanish)
Genre: Education
Published (Last): 7 November 2018
Pages: 317
PDF File Size: 8.61 Mb
ePub File Size: 15.22 Mb
ISBN: 643-1-63342-883-7
Downloads: 40489
Price: Free* [*Free Regsitration Required]
Uploader: Mazahn

Monitor team performance with customizable real-time dashboards.

Cerberus Helpdesk

Automatically trigger bot behaviors as tasks move through your workflow. Cerb is one of the most flexible help desk software I’ve seen.

Reviews Cefberus version All versions.

It’s enabled me to take on many many additional duties aside from our public communication. Since you’ve already submitted a review cerbsrus this product, this submission will be added as an update to your original review. The latest version is 2. We are so appreciative of the teams’ support and responsiveness; it translates into creating a product that allows us to be responsive to our customers, and we appreciate the many ways we can save time, energy and money by using Cerb as a cornerstone of our support infrastructure.

Your message has been reported and will be reviewed by our staff. Please submit your review for Cerberus Helpdesk. Provide your customers with a public, web-based Support Center which seamlessly embeds into your existing website.


Start a free trial. Cerberus Help Desk is a Web-based e-mail management system. The posting of advertisements, profanity, or personal attacks is prohibited.

Web-based teamwork and workflow automation

So cerbfrus so that I can’t help sitting back and going ‘You know what else I could use with this? Advertisements or commercial links. Set response time targets to ensure your customers are receiving timely solutions that meet or exceed their expectations. Summary We implemented Cerberus and immediately decreased our support response time. Track and improve customer satisfaction.

Bring your whole to-do list: Plan and manage projects with interactive boards. Sexually explicit or offensive language.

If you believe this comment is offensive or violates the CNET’s Site Terms of Useyou can ecrberus it below this will not automatically remove the comment. Note that your submission may not appear immediately on our site.

Link related records together for future reference. Share notes with comments. Was this review helpful?

Login or create an account to post a review. We implemented Cerberus and immediately decreased our support response time.

Webgroup Media has been a passionate partner of ours for over 10 years. The virtual attendants feature lets you process tickets and automate the assignment and oversight of tickets. Until now the program cererus downloaded times. Control your e-mail pipeline with due dates automatically set according to your schedules for each department.


Automatically send interactive surveys to your clients.

: Cerberus Helpdesk Detailed Info

Cerb is a breath of fresh air. Our support tickets system comes helppdesk 3 interfaces, External, Onsite, Integration Cerberus allowed us to gain efficiencies across ‘s of our business support staff, Customize and streamline workflow across our companies and continues to be integral to the health of our teams. Results 1—2 of 2 1. It can’t be easier to receive trouble tickets from customers.

Cerb is your fully customizable mission control center.

Cerb – Web-based teamwork and workflow automation

Cerb is your tireless helper who’s eager to learn new skills. Cerb is ready to measure your success. Turn any email account into a supercharged team inbox. They keep making this product better and better each month. Triage and distribute work by taking into account its importance and the responsibilities of each team member. Add a review Tell us your experience with Cerberus Helpdesk 2.